Online Payments

The Wichita Falls Public Library provides the ability for library card holders to securely pay fines and fees on a library account via credit card*. The SmartPay system requires the payer’s library card number and PIN number to retrieve details regarding current fines and fees, allows payers to select items to pay, and securely charges the credit card being used. *AmEx not accepted at this time.

Privacy

The Wichita Falls Public Library is committed to the protection of all Library customers’ rights to privacy in the use of library resources and discloses customer information including checked out titles and identification of borrower status to the customer only. Records of customer transactions are kept only as long as is required to collect administrative statistics and then are erased Permanently. Library records will only be disclosed under court order, subpoena, or warrant as outlined in the state statute, Texas Government Code, Section 552.124 and the surveillance provisions included in The USA PATRIOT ACT (Public Law 107-56).

Refunds

The price of lost items returned will be refunded within 3 months of payment as long as the item is returned in good condition with a copy of the paid receipt. The processing fee will not be refunded. Refunds will be provided in the form of a check from the City of Wichita Falls.

Convenience Fee

There will be a $1.00 convenience fee added to each credit card payment transaction.

Additional information

  • Visa, MasterCard, and Discover are accepted.
  • The fines and fees will be cleared automatically during the payment process.
  • A failed transaction may leave a pending charge on your account. These "pre-authorized" amounts normally clear within 24 hours.

Contact the Wichita Falls Public Library for any questions or concerns regarding the SmartPay system.

When you click on the button "Click here to go to SmartPay" you will be leaving the Wichita Falls Public Library website and directed to SmartPay, an online resource to pay Library Fines and Fees. Please be aware that policies that apply to the Library and its website may not be the same as the terms of use for other websites. Technical requirements and services are the sole responsibility of SmartPay. By proceeding you agree to accept and assume all risks and responsibilities for the losses and damages that may arise from your use of SmartPay and release the Wichita Falls Public Library from all liability.

SmartPay